If your order contains both pre-order and in-stock items, the entire order will ship once the pre-order item becomes available.If your item was purchased on pre-order, the estimated arrival date wi...
Occasionally, some of our most popular pieces may sell out before the next shipment arrives. When this happens, we may offer the item on pre-order, allowing you to secure your piece before it is re...
Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking link. You can use this link to see the latest delivery updates and follow your parcel’s journey....
Yes, we do ship internationally. Shipping rates and delivery timeframes are calculated at checkout based on your location. This allows you to see the most accurate shipping options available before...
We offer free standard shipping on orders over $250 within Australia and New Zealand. For orders below this amount, shipping is calculated at checkout: Australia via Australia PostStandard Shipping...
A parcel may be returned to sender if: • the shipping address was incorrect• delivery attempts were unsuccessful• the parcel was not collected from the post office within the required timeframe If ...
If you notice that your shipping address is incorrect, please contact our team as soon as possible. If your order has not yet been dispatched, we may be able to update the address before it leaves ...
If your order hasn’t arrived within the estimated delivery window, the first step is to check the tracking link provided in your shipping confirmation email. Courier tracking will usually show the ...
Yes! Local pickup is available from our warehouse. If you select local pickup at checkout, you will receive an email notification once your order is ready to collect. When collecting your order, pl...
We know how exciting it is to receive your order, so our team works hard to get everything packed and on its way as quickly as possible. Orders are typically processed and dispatched within 1 - 2 b...
