We understand that sometimes you may need to make a change after placing your order. Depending on how quickly you get in touch, there may be options available to update your order before it is processed by our warehouse.
Can I edit my order myself?
For the first 30 minutes after placing your order, you may be able to make changes directly through your order confirmation email.
We recommend making any changes as soon as possible, as once your order begins processing, we may not be able to update it.
It's been more than 30 minutes - can I still make a change?
If the 30-minute edit window has passed, please contact our Customer Care team as soon as possible.
Depending on the status of your order, we may be able to help with:
- Changing your delivery address
- Adding, removing or changing an item
- Upgrading your shipping method
- Removing Parcel Protection
- Cancelling your order
We can't guarantee that changes can be made once an order has entered processing, so please get in touch as soon as you notice something needs updating.
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Each product page includes dimensions and product details to help compare styles, storage capacity and overall size across our collections. Individual product sizing and dimensions can be found wit...
If you're within the 30-minute edit window, please use the option in your order confirmation email. If this option is no longer available, contact our Customer Care team with your order number and ...
