If you change your mind within 45 days of order fulfilment, you're welcome to return your item for a 100% credit note or an exchange, minus shipping and handling fees.

Sale items may be returned within 45 days of order fulfilment for a store credit, less any shipping and handling fees. This applies to full-price items purchased during a sale period.

Items marked as Final Sale, including all Clearance items, are final and are not eligible for return or exchange.

Return shipping for change-of-mind returns is the responsibility of the customer. All store credits are issued in AUD. Sable Bebe is not responsible for any currency fluctuations between the time of purchase and when the return is processed.

Please note: All change-of-mind returns must be received in their original condition - unworn, unwashed, with tags attached and in original packaging. Items that do not meet these requirements will not be accepted.

At Sable Bebe we pride ourselves on the high quality of our products. In the unlikely event that an item arrives faulty, we will happily honour a replacement or a full refund (including shipping) within 7 days of receiving your order.

If an item displays a manufacturing fault within 3 months of receiving your order, we will happily honour a replacement. 

To process your return please submit your request via the portal, including photos of the fault and your return will be processed as soon as possible. 

Please note that items that have been damaged as a result of incorrect care or general wear are not considered faulty.

If you receive an incorrect item, or something is missing from your order, please submit your return request via our returns portal and selecting the reason 'Incorrect Item Received’ and follow the prompts. We will ship the correct items to you asap. We’ll do our best to process your return as quickly as possible.

Please allow up to 48 hours for your request to be reviewed and approved.

We will endeavour to process your return at our earliest convenience. Please allow up to 48 hours for your request to be initially reviewed and approved. Please also allow up to 48 hours for your return to be resolved upon receival at our warehouse.

Change of Mind

Return shipping is at the customer’s expense. If a replacement item is requested, the shipping cost for the replacement will also be covered by the customer, even where the original order qualified for free shipping.

Faulty Items

If your item arrives faulty or develops a manufacturing fault within three months of delivery, Sable Bebe will cover the return shipping of the faulty item, as well as the shipping cost for any replacement item(s).

Incorrect or Missing Items

If you receive an incorrect item or part of your order is missing, Sable Bebe will cover the return shipping of the incorrect item and the shipping cost for the replacement item(s).

If your item was received as a gift, returns can be processed using the original order number and the email address associated with the purchase. These details are required to locate the order and assist you further.

Please allow up to 2 business days for our team to review your return or exchange request for all faulty or incorrect items. Once your request has been reviewed, we will be in touch with the next steps to ensure your return is processed smoothly.

We do not offer refunds for change of mind or incorrect purchases. If your item isn’t quite right, you can return it within 45 days for an exchange or store credit, provided it meets our return conditions.

If you are a consumer located in the European Union, you may have a statutory right to withdraw from an eligible online purchase within 14 days of receiving your goods, without needing to provide a reason.

This right is separate from Sable Bebe's standard change-of-mind returns policy and applies where required under applicable EU consumer law.

Exercising Your Right of Withdrawal
If you wish to exercise your Right of Withdrawal, you must notify us of your decision to withdraw within 14 days of receiving your goods.

You can submit your request using the withdrawal functionality provided on our website. Once submitted, you will receive confirmation that your withdrawal request has been received.

After notifying us of your decision to withdraw, the goods must be returned in accordance with the applicable return requirements and timeframes.

Refunds
Where your Right of Withdrawal applies, eligible payments will be refunded in accordance with applicable EU consumer law.

This is separate from our standard change-of-mind policy, under which eligible returns are ordinarily provided as a store credit or exchange.

Return Shipping
Unless otherwise required by applicable law, the cost of returning goods under the EU Right of Withdrawal is the responsibility of the customer.

We recommend retaining your return tracking information until your return has been received and processed.

Exclusions
The Right of Withdrawal does not apply to every product or transaction. Certain goods may be excluded under applicable EU law, including goods made to a customer's specifications or clearly personalised, and certain sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed.

Where an exclusion applies to your purchase, we will let you know when reviewing your request.

Your Statutory Rights
Nothing in our Returns Policy is intended to exclude, restrict or modify any consumer rights that cannot lawfully be excluded.

Where the EU Right of Withdrawal applies, those statutory rights apply independently of Sable Bebe's standard change-of-mind returns policy.