Our Most Asked Samples & Seconds Questions
READ OUR FAQ'S HEREOur Samples & Seconds collection includes products that may have minor cosmetic imperfections, packaging damage, slight colour variations, or have been used for photography, display or product development purposes. These imperfections do not affect the intended functionality of the product and are reflected in the reduced price.
All Samples & Seconds items are final sale and are not eligible for change of mind returns, exchanges or store credit.
To ensure orders can be processed and dispatched as quickly as possible, we’re unable to provide individual photos of each item.
Each product listing includes an Imperfections section outlining the types of cosmetic imperfections that may be present, along with example images where applicable.
Please note that these imperfections are cosmetic only and do not impact the functionality of the product.
No. Samples & Seconds items are already heavily reduced and are excluded from all discount codes, promotional offers and sitewide sales unless otherwise stated.
Most Samples & Seconds products are available in very limited quantities and once sold out, are unlikely to be restocked. We recommend purchasing promptly if you've found something you love.
