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What if my item is faulty or I received the wrong product?

Mar 17, 20261 min read

We take quality very seriously and carefully check all products before they leave our warehouse.

If you believe your item has arrived faulty or you have received the wrong product, please contact our team within 7 days of delivery and include photos of the issue.

Once reviewed, we’ll work with you to arrange the best solution, which may include a replacement or refund depending on the situation.

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