Shipping

SHIPPING TIME FRAMES

All orders are dispatched from our warehouse located in Northern NSW just outside of Byron Bay.

All orders placed by 12.00pm (EDT) will be dispatched the same day. Please note DHL orders must be placed by 10.00am (AEDT) for same day dispatch. It is possible for slight delays with dispatch during peak times such as sale periods. Purchases made on weekends and public holidays will be processed the next business day.

If you have a question regarding shipping/delivery you can visit our FAQs here, start a chat with our team via the chat box on our website or email hello{@}sablebebe.com. Our online business hours are Monday - Friday, 9.00am - 4.00pm.

Please note, due to a high volume of orders during our sale period, we are experiencing dispatch delays. We appreciate your understanding and patience during this time. 
 

DOMESTIC

Standard Shipping via Australia Post
Metro: 2-5 Business Days
Regional: 3-6 Business Days
WA: 5-8 Business Days

Express Shipping via Australia Post
Metro: 1-3 Business Days
Regional: 2-5 Business Days
WA: 3-5 Business Days

DHL Express Shipping
Approximately 1-2 Business Days *order before 10.00am for same day dispatch

INTERNATIONAL

Important Notice – Shipments to the United States
Due to recent changes to US customs tariffs and import regulations, we have temporarily paused all shipments to the United States and its overseas territories. Orders with a US delivery address will not be processed at this time. We are working closely with our shipping partners to resume services as soon as possible and will update our customers once shipping becomes available again.

New Zealand
Australia Post Express: 4-8 Business Days.
DHL Express: 2-3 Business Days *order before 10.00am for same day dispatch

Other
We ship via FedEx for all international orders (except New Zealand) and depending on your location, delivery can be expected within 3-5 business days. Australia Post Express is available for select items and depending on your location, delivery can be expected within 6-9 business days.

SHIPPING COSTS

See the below breakdown of our shipping costs. 

Enjoy Free Shipping on all orders over $250.00 (Australia and New Zealand)

Orders under $250.00 AUD 
Domestic via Australia Post:
Standard: $9.95 AUD
Express: $14.95 AUD
DHL Express: Rate calculated at checkout.

New Zealand via Australia Post:
Standard: $11.50 NZD
Express: $17.50 NZD

DHL + International
DHL Express is available for domestic & NZ orders - rate calculated at checkout.

International: Australia Post Express or FedEx Priority - rate calculated at checkout.

PRE-ORDERS
For all pre-sale information on out-of-stock items, including the estimated date of arrival, please refer to the product page for the specific out-of-stock product. Pre-ordering ensures that you won’t miss out on the next shipment, particularly for our popular linen styles that tend to sell out quickly.

All pre-orders are paid in full and delivery is arranged by our team once our stock shipment has been received. If an order contains pre-order item(s) as well as in-stock item(s), then the entire order will be shipped upon arrival of the pre-order item. If you wish for the pre-order item(s) and available item(s) to be shipped separately please email hello{@}sablebebe.com.

Please note that separate shipping costs apply. 

SHIPPING DELAYS
Please note that your order may be subject to delays outside of our control as a result of customs clearances, holiday periods, or the remote nature of your delivery location. For time-sensitive orders, we recommend opting for express shipping.

LOST PARCELS
Once your order has been placed dispatched you will be provided with a tracking number. Sable Bebe cannot accept responsibility for goods lost in transit. Missing parcel inquiries must be directed to the selected courier. Find out more about lodging a missing parcel inquiry with Australia Post here. If you have entered the incorrect shipping address, your parcel will be delivered back to us, after which we can then re-ship to the correct address. Please note that the cost for reshipment is at the expense of the customer.

SALES TAX
Australian customers will have the standard 10% GST included in their order. International customers' orders are GST-free. Please note that your local customs office may charge duties & taxes for products ordered outside of your country or region. These charges are the responsibility of the customer and are not prepaid by Sable Bebe. Please check with your local customs office prior to placing your order to avoid unwanted extra charges.